O’Canada Soapworks ships all orders within 7 business days. A full tracking number is provided with all orders allowing you to track your order's progress.
SHIPPING CHARGES (all flat rates are based on orders amounts before applicable taxes)
We offer shipping to all Canadian and US residents for a flat rate, with a few exceptions.*
CANADA Purchases $30 or less; shipping costs $15.00
CANADA Purchases $31 - $74; shipping costs $10.00
*CANADA Purchases $75 and over; shipping is FREE!
UNITED STATES Purchases $30 or less; shipping costs $15.00
UNITED STATES Purchases $31 - $74; shipping costs $25.00
UNITED STATES Purchases $75 - $149; shipping costs $35.00
UNITED STATES Purchases $150 - $499; shipping costs $45.00
For any shipping over $500.00 please give us a call or an email.
* This shipping policy is not available for shipping to Nunavut (NV), Northwest Territories (NWT), the Yukon (YK), Puerto Rico, Hawaii, and other remote Canadian or US areas.
This policy also does not apply to wholesaler/trade orders.
**Shipments that require extra shipping charges imposed by our carrier may not qualify for free or flat rate shipping in Canada or the US. This rarely happens, however in these cases, we will contact you by email to provide amended shipping costs prior to shipping your order.
*Free Shipping in Canada
All orders that are over $75.00 before any applicable taxes are shipped to you at no charge.
If you are unsure about shipping charges, please email us at firstname.lastname@example.org. A representative will be happy to assist you.
Tracking Your Order
Confirmation & Tracking Number
We will send you a shipping confirmation email with your tracking number. In the unlikely event you didn't receive your confirmation email with a number, please let us know.
Privacy & Security
Your privacy and security are extremely important to us. First and foremost we will not share any of the information you provide us to anyone else. We know how important information safety is to you and you can be sure that we are dedicated to keeping your information safe.
When you enter your details (payment information or address) they are only linked to your account and will be used strictly for shipping purposes.
At check-out you will be asked if you would like to receive information from us on an ongoing basis. This information is not shared. The information is used only to communicate information regarding O’Canada Soapworks products and services.
Please note that your internet browser (Internet Explorer, Firefox, Safari, Chrome) may also save your account information through ‘cookies’ – this is a personal feature of your own web browsing experience and can be enabled or disabled through your browser. If you do disable cookies it should be noted that some site functionality may not operate as smoothly.