SHIPPING INFORMATION - PLEASE READ IN FULL
SHIPPING CHARGES (all flat rates are based on order amounts BEFORE APPLICABLE TAXES)
*We are happy to ship to our neighbours in Eastern and Northern Canada. However, our Flat Rate Shipping Policy DOES NOT Apply to Shipping to: NS, NB, PE, NL & Territories of NU, NT, YT. Please call us for your shipping rate 403-678-9942, M-F 10-4 Mtn time.
RATES IN CANADA:
PRODUCT Purchases before tax
$0 - $20 shipping costs $15.00
$21 - $49 shipping costs $20.00
$50 - $74 shipping costs $25.00
$*75 - and over FREE Shipping - please review information above
RATES TO USA
*We are happy to ship to United States residents. However, these rates do not apply to residents of Puerto Rico or Hawaii. Please call us for your shipping rate 403-678-9942, M-F 10-4 Mtn time.
PRODUCT Purchases (tax exempt)
$0 - $30 shipping costs $20.00
$31 - $50 shipping costs $30.00
$51 - $150 shipping costs $40.00
Customs and Duties are the responsibility of the customer for US and International orders.
We ship Internationally, please contact us for rate quote.
This policy does not apply to wholesale orders.
Tracking Your Order
O’Canada Soapworks ships all orders within 7 business days. A full tracking number is provided with all orders allowing you to track your order's progress. In the unlikely event you did NOT receive your confirmation email with a number, please let us know.
Privacy & Security
Your privacy and security are extremely important to us. First and foremost we will not share any of the information you provide us to anyone else. We know how important information safety is to you and you can be sure that we are dedicated to keeping your information safe.
When you enter your details (payment information) this is only linked to your account and is not visible to us.
At check-out you will be asked if you would like to receive information from us on an ongoing basis. This information is not shared. The information is used only to communicate information regarding O’Canada Soapworks products and services.
Please note that your internet browser (Internet Explorer, Firefox, Safari, Chrome) may also save your account information through ‘cookies’ – this is a personal feature of your own web browsing experience and can be enabled or disabled through your browser. If you do disable cookies it should be noted that some site functionality may not operate as smoothly.